Refund policy
Return & Refund Policy
Thank you for shopping with us.
As all of our products are made to order we do not accept returns or offer refunds for change of mind, incorrect size selection, buyer’s remorse, or any other reason unrelated to a product defect or damage.
Damaged or Defective Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number.
- A description of the issue.
- Clear photos showing the damage or defect.
Once your claim has been reviewed and approved, we will arrange either:
- A replacement item at no additional cost, or
- A full refund, where appropriate.
Non-Returnable Items
We cannot accept returns or provide refunds for:
- Change of mind.
- Incorrect size ordered (please refer to our size guide before purchasing).
- Colour or design preferences.
- Minor variations in print placement or colour that are within normal manufacturing tolerances.
Contact Us:
triptoothclothing@gmail.com
If you experience any issues with your order, please contact us as soon as possible with your order details and photographs of the problem. We are committed to making things right if your item arrives damaged or defective.